Privacy policy

Privacy Policy Last updated: January 17, 2026

1. Introduction

Vivatrend ("we", "us", "our") is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from vivatrend.no.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — Name, address, email address, and phone number
• Order information — Products purchased and delivery details
• Payment information — Processed securely via third-party providers such as Stripe, Klarna, or Vipps. We do not store card details.
• Usage data — IP address, browser type, device information, and site activity
• Customer communications — Emails or messages you send to us

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Handle returns, refunds, and complaints
• Improve our website and services
• Send relevant marketing communications (where consent has been given)
• Prevent fraud and ensure platform security

4. Sharing of Information

We only share your data when necessary, and only with trusted parties, including:

• Payment providers (e.g. Stripe, Klarna, Vipps)
• Shipping and logistics partners
• Marketing platforms (e.g. Google or Meta, where applicable)
• Public authorities, when required by law

We never sell your personal data.

5. Cookies

We use cookies and similar technologies to:

• Ensure website functionality
• Improve your browsing experience
• Analyze traffic and performance

You can manage or disable cookies at any time through your browser settings.

6. Your Rights

Depending on your location (EU, UK, or EEA), you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict how we process your data
• Withdraw your consent at any time
• Request data portability

To exercise any of these rights, please contact us at hello@vivatrend.no

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure. If you believe your data has been compromised, please contact us immediately.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧hello@vivatrend.no Business: Vivatrend Registered in: Norway

11. Complaints

If you believe your privacy rights have been violated, you are welcome to contact us directly. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local data protection authority.

12. International Users

If you access our website from outside Norway, please be aware that your information may be processed in countries where we or our service providers operate, including the United States and the United Kingdom. We ensure that appropriate safeguards are in place in accordance with applicable data protection laws.